Why we collect your payment immediately, even before shipping.

On Heeltoeauto.com, your payment is processed immediately online when you place your order.

This is true for all credit card, PayPal, and Affirm payments.

Other stores and sites may generate a pre-authorization and the company runs your payment later when the order ships.

On Heeltoeauto.com your order is always pre-paid in full, regardless of inventory status or availability of the item.

Heeltoe's policy is this way because of special circumstances in the automotive performance industry and the special nature of parts we provide.

• Volatile inventory means parts that are hard to get won't wait for an extra payment processing step! We can move faster to get your parts if we collect payment upfront. Some items can have extended lead times beyond when preauthorizations expire.
• Parts Reservations require a prepayment with many of our vendors, and so to secure items we will need a prepayment from you as well.
• Special order parts can take weeks or even months to prepare and obtain before shipping, especially items ordered from Japan. Pre-authorizations are only good for a few weeks so in order to special order your parts we need payment upfront.
• Custom-made parts require deposits or prepayments before our vendors start working. Your pre-payment is your approval to begin building custom parts.

So, when do we ship? As soon as we can. The finer details of the part supply will be found in your Heeltoe Order History! Find the latest news and request updates there!

Please don't feel like "you took my money" because in fact it was sent to us to do our job, which is to make sure we get the parts you want no matter how hard they are to get. Definitely we'll keep in touch and let us know if you have any further questions!